Privacy Policy and Data Treatment Dual Link Distribution S.L.

PRIVACY POLICY AND PROCESSING OF PERSONAL DATA OF DUAL LINK DISTRIBUTION S.L.

The objective of this Privacy Policy is to inform you of the conditions of the treatment of the personal data of your ownership that you provide us through the electronic forms of the web page from which this privacy policy is accessed.

Company responsible for the processing of personal data:

DUAL LINK DISTRIBUTION S.L., residing in San Juan de Alicante (Alicante) Av. Of the Rambla Nº 18 Entlo. 03550 San Juan de Alicante, Spain, hereinafter referred to as “DUAL LINK”; is the company responsible in Spain for the Brands: DUAL LINK

1 - Purposes of the treatment and legal basis of the same:
Purposes: The reasons why we collect your data are as follows: Legal basis: The treatment of this information is justified as follows:
A Manage the specific services we offer you on our web forms that identify, in each case, the service offered. The execution of the commercial or contractual relationship with the applicant for the information or service (provision of the services) in accordance with their explicit request by providing the data in the form and sending on request to obtain the information or the service.
B Comply with the contractual or commercial obligations and responsibilities of the services offered. The fulfillment of the contract or commercial conditions of the service that will be detailed in each case.
C Comply with the legal obligations and responsibilities derived from the services offered. Compliance with laws in relation to the legal responsibilities that exist, in each case, according to the content of the service.
D Conduct customer surveys or statistics to improve the quality of products and services; manage and optimize the relationship with customers; anticipate their needs and satisfaction and be able to develop or improve new functions or services in accordance with the information obtained. Legitimate interest of society in evaluating the quality of its products and services, as well as the quality of the assistance offered by its Official Brand Network that intervenes in the final provision of the services requested by the interested party.
E Send you, with your consent, information about products and services, promotional offers, news and events, and marketing surveys (newsletters and other information) Obtain your prior consent, which will be granted by checking the corresponding box when providing your personal data.
2 - Recipients of the data who is it for and for what purpose?

DUAL LINK will share the personal data that we process, as necessary, with a restricted number of recipients, according to each purpose of the treatment, as follows:


Recipient’s name
Purpose
A Third-party service providers to DUAL LINK, involved in any of the services necessary for the execution of the contract or service subscribed or requested with / by the Client or requestor of the service; DUAL LINK has included in the content of the provision of services. Provide the service to the customer or service applicant.
B Third party service providers to DUAL LINK, on behalf of and on behalf of DUAL LINK, perform the necessary services so that DUAL LINK can offer and manage the services included in the contract signed with the user. IT, customer management, market research and analysis, marketing, maintenance and support services.
3 - International transfers of personal data - Is your personal data transferred outside the European Union?

It is not foreseen to carry out international transfers of personal data outside the European Union for the provision of the services identified in this privacy policy.

4 - Term of the processing of personal data. How long do we keep your personal data?

The period during which DUAL LINK will keep your personal data is determined by the purpose of the data processing, according to the following criteria:
– The data stored for a specific purpose will be kept for as long as necessary to achieve said purpose, as defined in section 1 above (duration of the contract with you, in accordance with the law, for the duration of our business relationship with you).
– Once the commercial or contractual relationship has ended, your personal data will be archived for use in the event of litigation or conflict during the statutory limitation period applicable to the relevant purpose.
– Subsequently, your data will be anonymized or deleted.

5 - Existence, or not, of automated decisions regarding the processing of personal data

The treatments carried out by DUAL LINK do not have automated decisions regarding personal data.

6 - Rights regarding the processing of personal data. What rights does the person who owns the data have and how can he exercise them?

* Rights: The person holding personal data has the right of access, rectification, deletion, limitation of treatment, the right to obtain a copy of their Personal Data to facilitate them to another service provider of their choice, and the right to oppose the treatment of your personal data in cases where they are processed for direct sales purposes.
You can also withdraw your previously granted consent, at any time, provided that the data processing is carried out depending on whether the person gives his consent.
These rights are applicable to the extent permitted by current data protection legislation.

* Means to exercise these rights:
Requesting it in writing, addressed to DUAL LINK:

• To your postal address: San Juan de Alicante, Av. De la Rambla nº 18 ENTLO, 03550 San Juan de Alicante 03550, Spain
• By internet, at the following email address: info@dual-link.com.

You can also exercise your right to file a complaint with the national data protection authority by sending your request to the Spanish Data Protection Agency, calle Jorge Juan, nº6, 28001 Madrid, telephone 901 100 099, web: www.agpd.es

* Commercial communications by electronic means to DUAL LINK clients:

We remind you that, as a Client or user of DUAL LINK services, you have the right at any time to request the withdrawal of electronic commercial communications from DUAL LINK, by communication at admin@dual-link.com

7 - Mandatory personal data to obtain a service.

The refusal to provide the personal data that is identified as mandatory to obtain a service at the time of providing the aforementioned data, will mean the impossibility of being able to provide the service, without further consequences.

9 - Mail clause

In accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 , we inform that the personal data will be included in a file owned and responsible by DUAL-LINK DISTRIBUTION SL in order to enable communications through the email of the same with the different contacts that it maintains within the exercise of its activity. You can exercise the rights of access, rectification, deletion and other rights recognized in the aforementioned regulations, at the following address Av. De la Rambla 18 mezzanine. Sant Joan d’Alacant (03550) Alicante or through the following email address admin@dual-link.com attaching a copy of your D.N.I. or equivalent document.

By virtue of Law 34/2002 of July 11 on Services of the Information Society and Electronic Mail (LSSI-CE), this message and its attached files may contain confidential information, so it is reported that its use does not authorized is prohibited by law. If you have received this message by mistake, please notify immediately through this same route and delete the original message along with its attached files without reading or recording it in whole or in part.

8 - Responsibility of the user who provides personal data.

The user of a DUAL LINK web page that provides personal data is responsible for providing data on their ownership and being of legal age.